Van Cleef & Arpels Retail Training Manager

New York • USA

Wednesday, December 11, 2024

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As part of Richemont, a global leader in luxury goods, Van Cleef & Arpels offers a dynamic and enriching environment where innovation meets tradition. The brand is committed to fostering career growth and development within its esteemed Maison.

1. Execute all retail training programs through various learning modalities.
2. Support the Director of Training in assessing, adapting, and developing training content to address skills or curriculum gaps.
3. Work on transversal retail projects and content development to support business needs and new initiatives.
4. Conduct train-the-trainer workshops for existing retail training programs both online and offline.
5. Create training recaps and follow-up action plans.
6. Provide evaluations for post-training endeavors to demonstrate training ROI.
7. Support regional trainers with co-facilitation, business insights, training strategy, and communication.
8. Manage onboarding guidelines and HQ initiatives.
9. Promote knowledge through BLOOM with VCA to achieve learning performance goals for the Americas.
10. Facilitate core program training workshops.

1. Bachelor’s degree with a comprehension of adult learning styles.
2. Five years of luxury retail experience preferred.

1. Strong facilitation and instructional design skills.
2. Excellent verbal, written, and communication skills.
3. Proficiency in DISC, EQI, and Kirkpatrick Method.

Five years of experience in luxury retail is preferred.

Bachelor’s degree required.

Expected salary range: $95K-$110K/yearly. This role is eligible for an annual bonus.

Richemont offers a comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are encouraged to engage in community initiatives with volunteer days off.

Van Cleef & Arpels is dedicated to the career development of its employees, immersing them in the enchanting world of luxury jewelry with comprehensive training on the brand's history, craftsmanship, and creations. The company values work-life balance and encourages employees to make a positive impact in their communities.