Van Cleef & Arpels Retail Operations Project Manager

Geneva • Switzerland

Monday, February 17, 2025

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, is part of the esteemed Richemont Group, a conglomerate renowned for its portfolio of prestigious luxury brands. As an employer, Van Cleef & Arpels is committed to fostering a culture of career development and professional growth, immersing employees in a world of elegance and craftsmanship.

1. Lead the development and implementation of key retail operations initiatives related to systems and applications.
2. Act as the primary liaison between business needs and technical solutions.
3. Define project roadmaps, ensuring alignment with Maison priorities and global objectives.
4. Manage end-to-end project lifecycles.
5. Represent Maison’s interests and ensure seamless collaboration with Group stakeholders.
6. Foster operational excellence in boutiques by equipping them with optimal tools.
7. Develop and distribute operational guidelines to support regional and boutique teams.
8. Lead change management initiatives to support boutique teams.

1. Relevant project management background, particularly in leading cross-functional projects.
2. Retail expertise with an understanding of retail tools and boutique operations.

1. Team player attitude with a collaborative approach.
2. Ability to manage multiple priorities in a fast-paced environment.
3. Change-management orientation.
4. Excellent communication skills for collaboration with various stakeholders.
5. Proactive and results-oriented with initiative-taking capabilities.
6. Ability to challenge proposals from diverse teams.
7. Innovative vision to implement new strategies.
8. Proficiency in English.

Experience in project management, particularly in retail operations, is required.

Van Cleef & Arpels offers a career-focused environment with opportunities for professional growth. Employees are immersed in the brand's rich history and craftsmanship through comprehensive training programs.

Van Cleef & Arpels prides itself on a culture that values employee development and career progression. The brand offers a supportive environment where innovation and collaboration are encouraged, and employees are immersed in the enchanting world of luxury jewelry.