Van Cleef & Arpels Receptionist

Van Cleef & Arpels is a prestigious luxury fashion brand known for its exquisite jewelry and timepieces. As part of the Richemont group, the company is committed to employee career development and offers a supportive work environment.

1. Greet customers in a timely, professional, and engaging manner
2. Direct visitors to the appropriate person within the boutique
3. Manage inbound calls
4. Provide written responses to customer inquiries via email and chat

1. Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center, or customer service environment

1. Excellent communication skills
2. Proficiency with Microsoft Office
3. Fluency in multiple languages is a plus

A year of experience in a retail, contact center, or customer service environment is required.

Expected salary range is $25-$27/hourly.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided.

Van Cleef & Arpels fosters a dynamic and supportive work environment with a focus on employee development. The company values work-life balance and encourages community involvement. The role is based in New York.