Van Cleef & Arpels Receptionist

New York • USA

Wednesday, January 15, 2025

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury fashion and jewelry industry. As part of Richemont, one of the world's leading luxury goods conglomerates, Van Cleef & Arpels offers a dynamic and enriching environment for career growth and development.

1. Greet customers in a timely, professional, and engaging manner.
2. Direct visitors to the appropriate person within the boutique and manage inbound calls.
3. Provide written responses to customer inquiries via email and chat, addressing topics such as hours of operation and repair process queries.

1. Bachelor’s degree in Fashion, Retail, or a related field, or one year of experience in a retail, contact center, or customer service environment.

1. Excellent communication skills.
2. Proficiency with Microsoft Office.
3. Fluency in multiple languages is a plus.

A minimum of one year in a retail, contact center, or customer service environment is required.

Bachelor’s degree in Fashion, Retail, or a related field.

Salary will be negotiated based on skills and prior work experience. Expected salary range is $25-$27 per hour.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Van Cleef & Arpels fosters a culture of excellence and innovation, deeply rooted in its rich heritage and commitment to craftsmanship. The Maison prioritizes employee development and offers immersive training programs to integrate new hires into its enchanting world. Richemont, the parent company, emphasizes employee well-being and work-life balance, creating a supportive and inclusive workplace.