Van Cleef & Arpels Quality and Continuous Improvement Manager

Lyon • France

Tuesday, June 3, 2025

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, is part of the Richemont Group, a global leader in the luxury goods industry. Renowned for its exquisite craftsmanship and innovative designs, Van Cleef & Arpels offers a dynamic work environment where creativity and excellence are at the forefront.

1. Lead the transversal quality system within the workshop, collaborating with various service managers to drive continuous performance and process improvement projects.
2. Develop, implement, and manage the Quality Assurance System and Surveillance Plan for the workshop, ensuring alignment with all product levels, including finished products, components, and subcontracted items.
3. Monitor and ensure compliance with quality audits and product conformity, formalizing quality criteria for finished products in collaboration with central quality teams.
4. Ensure adherence to quality standards, calibration, and training of internal production teams and partners.
5. Manage the workshop's quality documentation and ensure regulatory and certification compliance regarding product titles, customs, traceability, and other certifications.
6. Oversee non-conformity management in production and market contexts.
7. Supervise the site's quality activities, including team management, quality KPI construction and communication, and act as the primary liaison with central teams.
8. Lead multi-service continuous improvement projects and support the deployment of Lean Manufacturing culture and operational excellence within the workshop.
9. Formalize key workshop processes in collaboration with various workshop services and information systems.

1. Engineering degree with at least ten years of industrial experience.
2. Previous role in Quality Management with a strong focus on Lean Management and operational excellence.

1. Proficiency in project management and KPI management tools such as Power BI and Excel.
2. Strong leadership and agility in change management contexts.
3. Excellent interpersonal skills and solid managerial experience.
4. Ability to work collaboratively and foster team development.

Minimum of ten years in an industrial setting with significant experience in quality management and Lean Management.

Engineering degree required.

Joining Van Cleef & Arpels offers a comprehensive integration experience, including training on the brand's history, creations, and craftsmanship, along with close mentorship and development opportunities.

Van Cleef & Arpels fosters a culture of collaboration and development, placing a strong emphasis on the growth and advancement of its employees. The brand values creativity, excellence, and a commitment to quality, providing a supportive environment for professional growth.