Van Cleef & Arpels Operations Manager

New York City • USA

Thursday, August 14, 2025

Van Cleef & Arpels, a distinguished name in the luxury jewelry sector, is part of the esteemed Richemont Group, renowned for its commitment to excellence and innovation. As an employer, Van Cleef & Arpels offers a dynamic and enriching environment where career development is prioritized, and employees are encouraged to immerse themselves in the brand's rich heritage and craftsmanship.

1. Oversee and enhance boutique operations in alignment with Van Cleef & Arpels and Richemont guidelines.
2. Plan, schedule, and ensure effective administration, inventory, operations, and logistics within the boutique.
3. Ensure compliance with brand guidelines and procedures related to store operations.
4. Monitor daily financial transactions and ensure accurate and timely submission to the corporate office.
5. Manage supplier coordination, boutique maintenance, and supply replenishment.
6. Motivate, support, and develop the Vault team through regular meetings and updates on projects and events.
7. Manage boutique stock and inventory, ensuring adherence to Richemont guidelines and reporting issues.
8. Ensure audit and action plan follow-up, monitoring product movement and stock maintenance.
9. Train new boutique team members on financial guidelines, operations, and sales processes.
10. Develop action plans to improve working conditions if necessary.
11. Responsible for daily setup and closure of the boutique.
12. Collaborate with Richemont security management to enhance boutique security.

1. Bachelor’s degree required.
2. Minimum of 7 years of experience in retail operations.

1. Strong project management skills.
2. Excellent communication skills.
3. Exceptional interpersonal and organizational skills.
4. Proficiency in Windows environment, Excel, and PowerPoint.

A minimum of 7 years in retail operations, preferably within the luxury sector.

Bachelor’s degree required.

Salary range: $95,000 - $105,000, eligible for bonus.

Richemont offers a generous compensation and benefits package for eligible employees.

Van Cleef & Arpels fosters a culture of excellence, where employees are immersed in the brand's enchanting world, with a focus on career development and a deep appreciation for the Maison's history and craftsmanship.