Van Cleef & Arpels Field Coach

Tokyo • Japan

Thursday, July 17, 2025

Van Cleef & Arpels, a distinguished High Jewelry Maison renowned for its rich heritage and exceptional craftsmanship, is part of the Richemont Group, a global leader in luxury goods. The Maison is committed to fostering an enchanting and innovative environment where talented individuals can thrive and contribute to its legacy of excellence.

1. Conduct field coaching in boutiques to enhance sales associates' selling skills and service mindset.
2. Monitor client feedback to evaluate sales associates' performance and provide qualitative feedback to Retail and Boutique Managers.
3. Support the development of sales associates by providing coaching, feedback, and training on key selling ceremonies such as 'Le Ballet Précieux'.
4. Ensure the implementation and follow-up of the Maison's key training courses for boutique staff based on their level of knowledge and occasion.

1. Extensive experience as a field coach, trainer, or in a similar role within the luxury sector.

1. Proficiency in role-playing activities and providing constructive feedback.
2. Excellent interpersonal and communication skills.
3. Ability to work independently and as part of a team.
4. Positive and reliable attitude.

Broad experience in a field coaching or training role within the luxury industry is required.

Joining Van Cleef & Arpels offers the opportunity to be part of a nurturing team focused on delivering excellence and personal development within a creative and supportive environment.

Van Cleef & Arpels promotes a culture of passion and expertise, encouraging its team to engage in continuous learning and innovation. The Maison values collaboration, creativity, and a commitment to excellence, ensuring a dynamic and enriching workplace.