Van Cleef & Arpels Customer Service Administrator

Singapore • Singapore

Thursday, July 10, 2025

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, is part of the esteemed Richemont Group. Renowned for its exquisite craftsmanship and timeless elegance, the Maison offers a unique opportunity for professionals to thrive in an environment that values creativity, precision, and excellence.

1. Manage the repair process and follow-up in collaboration with the sales team, including diagnosis, client inquiries, cost estimation, and quality checks on repaired items.
2. Contribute to a positive team spirit and actively participate in daily boutique activities by enhancing personal knowledge in High Jewelry, Jewelry, Watchmaking, and Stones through group training sessions and LMS tests.
3. Ensure the workshop area is properly set up and maintained according to Maison standards, including the management of spare parts and adherence to guidelines for handling creations.
4. Prepare reports and assist with various administrative duties as required.

1. Proven experience in operations or client service roles.

1. Strong problem-solving abilities.
2. Excellent communication skills.
3. Effective time management.
4. Collaborative teamwork skills.
5. Proficiency in English and Mandarin.

Demonstrated experience in operations or client service, preferably within the luxury sector.

Join a nurturing team focused on delivering excellence and development within the prestigious Van Cleef & Arpels Maison.

Van Cleef & Arpels fosters a culture of care, creativity, and uncompromising quality. Employees are encouraged to grow within a supportive environment that emphasizes excellence and innovation.