Van Cleef & Arpels Conference Guide — Les Salons Vendôme (Alternance)

Van Cleef & Arpels is a Parisian maison of haute joaillerie and high watchmaking, renowned for its poetic craftsmanship and jewellery heritage. The brand forms part of the Richemont group and combines artisanal ateliers, historic archives and exclusive client salons to present jewellery as both craft and culture.

1. Conduct guided visits and narrated presentations of Les Salons Vendôme for clients, journalists and invited guests, maintaining a tone consistent with the maison’s heritage and standards.
2. Prepare and adapt presentation scripts and supporting materials to reflect current exhibitions, product launches and seasonal programming.
3. Collaborate with PR, client relations and curatorial teams to ensure seamless integration of tours within client appointments and events.
4. Deliver exceptional guest experience through attentive hospitality, personalised engagement and strict adherence to brand etiquette.
5. Manage visitor logistics: schedule coordination, small-group pacing, guest registration and post‑visit follow-up when required.
6. Research historical, technical and artistic references related to the maison’s collections to ensure accurate and engaging commentary.
7. Assist with special events and private viewings hosted in the salons, including on-site client support and discreet VIP service.

1. Currently enrolled in an accredited programme (Bachelor’s or Master’s) in art history, cultural mediation, museum studies, hospitality, tourism or related discipline (work‑study/alternance required).
2. Excellent verbal communication and public-speaking skills; confident presenting to small, high‑net‑worth audiences.
3. Strong interest in jewellery, decorative arts and cultural heritage with the ability to synthesise technical detail into accessible storytelling.
4. Impeccable personal presentation and a professional, guest-centric demeanour consistent with luxury retail standards.
5. Availability to work a flexible schedule including some evenings and Saturdays as required by salon programming.

1. Public speaking
2. Storytelling and cultural interpretation
3. Guest relations and hospitality service
4. Script preparation and presentation tailoring
5. Event coordination for small private viewings
6. Fluent interpersonal communication

Previous customer-facing experience in guided tours, cultural mediation, hospitality or luxury retail is strongly preferred; internships or shorter placements (6–12 months) in related roles are acceptable for candidates in a work‑study pathway.

Enrolment in a recognised higher education programme relevant to art history, museum studies, cultural mediation, hospitality, tourism or communications (alternance/work‑study contract).

The maison values meticulous craft, refined hospitality and respect for creative heritage. Employees operate within an environment that emphasises aesthetic excellence, discreet client service and cross‑disciplinary collaboration between ateliers, archives and client experience teams.