Van Cleef & Arpels Client Services Associate

New York • USA

Thursday, August 14, 2025

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As part of a global conglomerate, Richemont, Van Cleef & Arpels offers unparalleled opportunities for career growth and development within a prestigious and innovative environment.

1. Deliver exceptional client experiences by supporting Sales Associates and maintaining daily boutique operations.
2. Manage the daily replenishment of selling floor supplies to ensure seamless operations.
3. Participate in the setup and breakdown of the boutique during opening and closing.
4. Handle morning jewelry setup and evening jewelry pulling, ensuring proper backstock maintenance.
5. Accurately backfill POS stations and desks.
6. Maintain strong partnerships with Management and Boutique Administrators to ensure merchandise is in optimal condition.
7. Greet clients and assist with Reception duties, adhering to all protocols defined by Management and Corporate.
8. Uphold Van Cleef & Arpels' image by maintaining a professional demeanor and following the Service Charter.

1. Bachelor’s degree or equivalent.
2. Minimum of two years of experience in a fast-paced luxury environment preferred.

1. Strong organizational skills and ability to multitask.
2. Proficiency in computer skills, including familiarity with SAP software.
3. Excellent communication and verbal abilities.
4. Fluency in multiple languages is advantageous.

At least two years of experience in a fast-paced luxury environment is preferred.

Bachelor’s degree or equivalent.

Salary range of $25-$27 per hour, negotiable based on skills and experience.

Richemont provides a comprehensive benefits package, including medical, dental, and vision programs, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also offered to support community initiatives.

Van Cleef & Arpels fosters an enchanting work environment where employee development is prioritized. The Maison offers extensive training on its history, craftsmanship, and creations, ensuring employees are well-versed in the brand's legacy and values. The company culture emphasizes excellence, innovation, and a commitment to providing unparalleled customer service.