Van Cleef & Arpels Boutique Operations Specialist

Tokyo • Japan

Monday, September 22, 2025

Van Cleef & Arpels, a distinguished high jewelry maison established in 1906 at the Place Vendôme in Paris, is renowned for its exquisite craftsmanship and the use of rare gemstones. As part of the Richemont Group, the brand captivates a global clientele with its elegant and imaginative designs, drawing inspiration from literary classics, fairy tales, and historical narratives. The maison is committed to conveying the rich stories and traditions behind each creation, offering a unique and enchanting experience to its customers.

1. Manage boutique inventory, including monitoring stock movements and handling deliveries, transfers, reservations, and consignments.
2. Process inventory counts according to established procedures, including daily, spot, periodic, and annual counts.
3. Oversee product labeling following price changes.
4. Administer all cash-related procedures and manage payment, deposit, refund, and tax-free situations.
5. Serve as the primary liaison with the group's finance, administration, IT, and logistics departments for back-office operations.
6. Conduct document management, particularly for internal audits regarding discounts, deposits, gratuities, and exchanges.
7. Reconcile credit card statements with internal accounting records.
8. Organize product deliveries and export statuses.
9. Purchase consumables and process related invoices.
10. Oversee back-office customer service procedures and manage product movements with platforms.
11. Review customer service inventory, including leather straps and jewelry pieces sent for maintenance.
12. Manage customer service transaction statuses.
13. Participate in all DARE project training as the primary boutique DARE user and disseminate knowledge to staff.
14. Support staff during system issues and liaise with the IT team on behalf of the boutique.

1. Proven experience in inventory management and administrative roles within a luxury retail environment.
2. Strong understanding of financial and back-office operations.

1. Excellent organizational and multitasking abilities.
2. Proficiency in inventory management systems and financial reconciliation.
3. Strong communication skills for liaising with various departments.

A minimum of 3 years of experience in a similar role within the luxury retail sector is required.

Bachelor's degree in Business Administration, Finance, or a related field is preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Van Cleef & Arpels fosters a culture of elegance and creativity, where the heritage of fine craftsmanship is celebrated. Employees are encouraged to immerse themselves in the brand's rich history and contribute to its legacy of storytelling and artistry.