Van Cleef & Arpels Boutique Operations Associate

New York City • USA

Wednesday, July 30, 2025

Van Cleef & Arpels, a prestigious name in the world of luxury jewelry, operates under the esteemed Richemont Group, known for its commitment to excellence and innovation. As an employer, Van Cleef & Arpels offers a dynamic and enriching work environment where career development is prioritized, and employees are immersed in the brand's rich history and craftsmanship.

1. Deliver an exceptional client experience by supporting Sales Associates and maintaining daily boutique operations.
2. Handle daily replenishment of selling floor supplies to ensure smooth operations.
3. Participate in the setup and breakdown of the boutique during opening and closing hours.
4. Manage morning jewelry setup and evening jewelry pulling, ensuring proper backstock maintenance.
5. Accurately backfill POS stations and desks.
6. Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is in proper condition.
7. Greet clients and assist with Reception duties.
8. Adhere to all protocols defined by Management and Corporate regarding the client experience.
9. Uphold Van Cleef & Arpels' image by maintaining a professional demeanor and following the Service Charter.

1. Bachelor’s degree or equivalent.

1. Strong organizational skills and adept at multitasking.
2. Proficiency in computer skills.
3. Excellent communication and verbal abilities.
4. Familiarity with SAP software is a plus.
5. Fluency in multiple languages is beneficial.

At least two years of experience in a fast-paced luxury environment is preferred.

Bachelor’s degree or equivalent.

Salary will be negotiated based on skills and prior work experience. Expected salary range is $25-$27 per hour.

Richemont offers a comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance program, and volunteer days off.

Van Cleef & Arpels fosters a culture of excellence and innovation, where employees are encouraged to develop their careers within a supportive and enriching environment. The brand values employee wellbeing and offers comprehensive benefits to support a balanced work-life dynamic.