Van Cleef & Arpels Boutique Operations Associate

New York • USA

Monday, July 28, 2025

Van Cleef & Arpels, a distinguished name in the world of luxury jewelry, is part of the Richemont Group, a global leader in luxury goods. The brand is renowned for its exquisite craftsmanship and timeless elegance, offering a unique working environment that values creativity and innovation. As an employer, Van Cleef & Arpels is committed to fostering career development and providing comprehensive training to immerse employees in its rich heritage and expertise.

1. Deliver exceptional client experiences by supporting Sales Associates and maintaining daily boutique operations.
2. Manage the replenishment of selling floor supplies, ensuring seamless operations.
3. Participate in the setup and breakdown of the boutique during opening and closing.
4. Handle morning jewelry setup and evening jewelry pulling, maintaining backstock.
5. Accurately backfill POS stations and desks.
6. Maintain strong partnerships with Management and Boutique Administrators to ensure merchandise is in optimal condition.
7. Greet clients and assist with Reception duties.
8. Adhere to all protocols defined by Management and Corporate regarding the client experience.
9. Uphold Van Cleef & Arpels' image by maintaining a professional demeanor and following the Service Charter.

1. Bachelor’s degree or equivalent.

1. Strong organizational skills and multitasking ability.
2. Proficiency in computer skills.
3. Excellent communication and verbal abilities.
4. Familiarity with SAP software is a plus.
5. Fluency in multiple languages is beneficial.

At least two years of experience in a fast-paced luxury environment is preferred.

Bachelor’s degree or equivalent.

Salary will be negotiated based on skills and prior work experience. Expected salary range: $25-$27 per hour.

Richemont offers a comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance program, and volunteer days off.

Van Cleef & Arpels fosters an enchanting and dynamic workplace culture where creativity and innovation are highly valued. The company is dedicated to employee career development and offers extensive training on its history and craftsmanship. Employees are encouraged to contribute to their communities, supporting initiatives that drive positive change.