Van Cleef & Arpels Boutique Director

New York City • USA

Thursday, July 31, 2025

Van Cleef & Arpels, a distinguished name in the luxury jewelry sector, is part of the esteemed Richemont Group, a global leader in luxury goods. The brand is renowned for its exquisite craftsmanship and timeless elegance, offering a unique and enchanting work environment for its employees. As an employer, Van Cleef & Arpels is committed to fostering career development and providing comprehensive training on its rich history and exceptional creations.

1. Manage and enhance boutique operations to achieve sales targets and maintain high service quality.
2. Develop and execute strategic sales plans in collaboration with senior management.
3. Uphold the Van Cleef & Arpels brand image and integrity within the market.
4. Identify and nurture talent within the boutique team, promoting career advancement.
5. Generate new clientele and innovate business development strategies.
6. Represent the brand at various events and functions domestically and internationally.
7. Coordinate with the Supply Chain Department to manage inventory levels and model stock.
8. Initiate and oversee new product launches and market visibility events.
9. Set performance goals for store personnel and provide regular updates to management.
10. Deliver exceptional customer service to support sales growth.
11. Attend international functions and high-profile events with senior leadership.

1. Bachelor's degree in a related field; Master's degree in business preferred.
2. Multi-unit or high-volume experience in luxury retail or hospitality.

1. Proficiency in SAP, Excel, Word, and PowerPoint.
2. Excellent written, verbal, and interpersonal communication skills.
3. Ability to manage multiple projects and prioritize effectively.

Significant experience in luxury retail or hospitality, with a focus on high-volume or multi-unit management.

Bachelor's degree required; Master's degree preferred.

Salary will be negotiated based on skills and prior work experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Van Cleef & Arpels fosters a culture of elegance and excellence, deeply rooted in its heritage of craftsmanship and innovation. The brand emphasizes career development and offers immersive training experiences, ensuring employees are well-versed in its storied history and exquisite creations. The work environment is dynamic, with opportunities for international travel and participation in prestigious events.