Van Cleef & Arpels Boutique Director

Hong Kong • China

Tuesday, March 25, 2025

Van Cleef & Arpels, a distinguished High Jewelry Maison, is renowned for its rich heritage and exceptional craftsmanship. As part of the Richemont Group, the brand is committed to nurturing talent and fostering a creative and inclusive environment. Employees at Van Cleef & Arpels are surrounded by passionate experts and are encouraged to contribute to innovative projects that allow the Maison to continually reinvent itself.

1. Drive business by managing the team, setting individual objectives, and ensuring boutique targets are achieved in sales and client satisfaction.
2. Act as an ambassador by introducing the Maison's universe, history, and creations, and promoting the brand within local communities.
3. Offer exceptional customer service to ensure an outstanding in-store experience.
4. Develop the team by building a complementary team, coaching members, recruiting new profiles, and nurturing a positive mindset.
5. Ensure efficient and compliant in-store operations by supervising boutique operations and back-office activities, and maintaining operational excellence.

1. Proven managerial experience in a luxury retail environment.
2. Fluency in Cantonese, Mandarin, and English.

1. Strong communication and interpersonal skills.
2. Result-oriented and client-driven.
3. Entrepreneurial mindset with audacity and curiosity.
4. Organized and reliable with a passion for team development.

Proven managerial experience in a luxury retail environment is required.

Van Cleef & Arpels offers comprehensive training on the brand's history, craftsmanship, and creations, along with opportunities for career development within the Maison.

Van Cleef & Arpels embraces diversity and inclusion, believing that creativity and knowledge thrive when these values are empowered. The Maison fosters an enchanting and creative environment where employees are encouraged to develop and share their expertise.