Van Cleef & Arpels Boutique Director

Geneva • Switzerland

Tuesday, January 7, 2025

Van Cleef & Arpels, a prestigious name in the luxury jewelry industry, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. As an employer, Van Cleef & Arpels is committed to fostering a culture of excellence, creativity, and innovation, offering its employees opportunities for growth and development within an enchanting and inspiring environment.

1. Steer the growth of the boutique in terms of sales, client satisfaction, and team development.
2. Drive business by managing the team, setting individual objectives, and ensuring boutique targets are achieved.
3. Act as an ambassador by introducing the Maison universe and promoting the brand across local communities.
4. Offer a high level of customer service to ensure an outstanding in-store experience.
5. Develop the team by coaching, recruiting, and nurturing a positive mindset.
6. Supervise boutique operations and back-office activities to ensure compliance and operational excellence.
7. Support and drive the team in change management to align with Maison ambitions.

1. Proven managerial experience in a similar role.
2. Experience in change management.

1. Strong leadership skills.
2. Excellent communication and interpersonal skills.
3. Client-driven and results-oriented mindset.
4. Organizational and reliability skills.

Solid managerial experience in luxury retail, with a focus on team development and client satisfaction.

Career development opportunities, comprehensive training on brand history and creations, and immersion in the luxury jewelry world.

Van Cleef & Arpels fosters a culture of creativity, excellence, and innovation, with a strong emphasis on employee development and a commitment to providing an inspiring work environment.