Van Cleef & Arpels Boutique Assistant
Van Cleef & Arpels, a prestigious name in the realm of luxury jewelry, is part of the esteemed Richemont Group. Renowned for its exquisite craftsmanship and timeless elegance, the brand offers a unique opportunity for professionals to immerse themselves in a world of high jewelry and exceptional service. As an employer, Van Cleef & Arpels is committed to nurturing talent and fostering career growth within its enchanting environment.
- Support Sales Associates during client presentations by welcoming clients, serving refreshments, and presenting products.
- Prepare and wrap products for clients.
- Process sales transactions, including preparing product-related documents and following payment procedures.
- Assist the sales team with clienteling activities such as gift card preparation and purchasing small client gifts.
- Ensure adherence to the brand's visual identity guidelines and support event organization.
- Provide customer service support during client interactions and perform in-boutique customer service activities as needed.
- Assist in preparing the customer experience and in-store journey, including workspace setup and maintaining cleanliness of counters, displays, and windows.
- Manage back-office sales tools and contribute to operational tasks.
- Monitor supply stock and maintain awareness of product inventory.
- Build operational knowledge of digital tools and comply with the Maison’s policies and commercial rules.
- Experience in Fine Jewellery, ideally with exposure to High Jewellery.
- Strong sense of luxury service and aesthetics.
- Proactive approach and supportive team player.
- Excellent interpersonal skills for interacting with international clientele.
- Meticulous and highly client-focused.
- Organized with the ability to manage multiple tasks.
Solid experience in Fine Jewellery, with a preference for High Jewellery expertise.
Van Cleef & Arpels offers comprehensive training on the brand's history, craftsmanship, and creations, alongside opportunities for career development within the Richemont Group.
Van Cleef & Arpels fosters a culture of elegance and excellence, where employees are encouraged to develop their careers in a supportive and enchanting environment. The brand values proactive and positive team players who embody the Maison’s high standards.


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