Van Cleef & Arpels Boutique Assistant

London • UK

Monday, March 17, 2025

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, is part of the esteemed Richemont Group, a global leader in luxury goods. The Maison is renowned for its exquisite craftsmanship and timeless elegance, offering a unique environment where employees can immerse themselves in a world of creativity and innovation.

1. Assist Sales Associates during the selling ceremony and presentation.
2. Process sales transactions, including payment procedures and gift wrapping.
3. Support the sales team in daily clienteling activities.
4. Act as a brand ambassador for the Maison, ensuring an exceptional in-store client journey.
5. Develop knowledge and skills through self-directed training.
6. Review and implement efficiencies in back-office operations, contributing to various operational tasks and adhering to procedures.
7. Enhance expertise in digital tools across sales, CRM, stock management, omnichannel, and back-office functions.

1. Previous experience in retail, particularly in luxury or the service sector such as hospitality or tourism.
2. Availability to work department store retail hours, including weekends.

1. Confident communication and personalized customer service.
2. High attention to detail and striving for excellence.
3. Operational skills and strong learning agility.
4. Proactive demeanor with a collaborative team spirit.
5. Interest in High Jewellery.

Previous experience in retail, particularly within the luxury or service sectors.

Van Cleef & Arpels offers comprehensive training on the brand's history, craftsmanship, and creations, fostering career development within the Maison.

Van Cleef & Arpels is committed to nurturing talent and fostering career growth, creating an enchanting workplace where employees are encouraged to develop their skills and immerse themselves in the brand's rich heritage and innovative spirit.