Van Cleef & Arpels

Boutique Assistant

Van Cleef & Arpels is a prestigious luxury jewelry brand known for its exquisite craftsmanship and enchanting creations. The company places a strong emphasis on employee career development and offers comprehensive training on its history, know-how, and products.

1. Assist Sales Associates during the selling ceremony and presentation.
2. Process sales, including payment procedures and gift wrapping.
3. Support the sales team in daily clientelling activities.
4. Act as a brand ambassador and uphold the in-store client journey.
5. Develop knowledge and skills through self-training.
6. Review and implement efficiencies in back-office areas.
7. Enhance expertise in digital tools across sales, CRM, stock, omnichannel, and back office.

1. Previous experience in retail, particularly in luxury or the service sector (hospitality, tourism).
2. Ability to work in a fast-paced and dynamic retail environment.
3. Availability to work department store retail hours, including weekends.

1. Confident communication.
2. Passion for personalized customer service.
3. High attention to detail.
4. Good operational skills.
5. Strong learning agility.
6. Proactive with a collaborative team spirit.

Previous experience in retail, particularly in luxury or the service sector (hospitality, tourism), is required.

Employee career development is a key focus, with training provided on the company's history, know-how, and creations.

The company fosters a collaborative and dynamic work environment, with a focus on excellence and attention to detail. Located in London, the role requires availability to work department store retail hours, including weekends.