Vacheron Constantin Client Advisor
Vacheron Constantin, a prestigious member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in watchmaking. As part of a global conglomerate that includes other luxury brands, Vacheron Constantin offers a unique environment that values tradition, innovation, and excellence. The brand is committed to providing an unparalleled experience to its clientele, fostering a culture of passion and dedication.
- Deliver an exceptional and personalized client experience by maintaining outstanding service standards and demonstrating extensive product knowledge.
- Develop and nurture long-term client relationships through effective communication and follow-up, utilizing available tools for data capture and relationship building.
- Achieve and exceed sales targets by mastering sales ceremonies and handling negotiations with ease.
- Participate in in-store and offsite events, collaborating with boutique and local management to enhance client engagement.
- Act as a brand ambassador by communicating the Maison's values, history, and unique product offerings with passion.
- Ensure compliance with all security and operational policies, assisting in daily boutique operations and maintenance.
- Participate in inventory management, including daily and annual counts, to ensure accurate stock levels.
- Support special projects and back-office responsibilities as needed.
- Proven track record in luxury sales or client advisory roles.
- Strong understanding of the luxury watchmaking industry and Vacheron Constantin's product offerings.
- Exceptional communication and interpersonal skills.
- Ability to build and maintain client relationships.
- Strong negotiation and sales skills.
- Attention to detail and ability to manage multiple tasks.
- Proficiency in using CRM tools and data management systems.
Minimum of 3 years in a luxury retail environment, preferably within the watchmaking industry.
Bachelor's degree in Business, Marketing, or a related field is preferred.
Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
Vacheron Constantin fosters a culture of excellence, where innovation meets tradition. Employees are encouraged to embody the brand's values of craftsmanship, creativity, and dedication, contributing to a collaborative and inspiring workplace.
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