Tiffany & Co. Team Manager

Tiffany & Co., a distinguished part of the LVMH Group, is renowned for its exquisite craftsmanship and luxury offerings in the Watches & Jewellery sector. As a leader in the industry, Tiffany & Co. provides an unparalleled work environment that fosters creativity, innovation, and excellence. Employees are encouraged to cultivate an entrepreneurial spirit while delivering exceptional service and maintaining the brand's prestigious reputation.

1. Lead and support the sales, operations, and security teams to achieve commercial targets and enhance the Tiffany store experience.
2. Oversee store operations in the absence of the Director, ensuring seamless execution of strategy.
3. Foster a culture of service excellence and inspire team members to deliver extraordinary client experiences.
4. Develop and deepen client relationships to meet or exceed sales and product category targets.
5. Motivate and manage the team to consistently achieve store commercial goals.
6. Drive client development activities to cultivate new and existing client relationships.
7. Ensure a client-centric approach in all interactions, enhancing the Tiffany Experience.
8. Optimize store amenities to create unique client experiences.
9. Attract, hire, and retain top talent to maintain a high-performance climate.
10. Provide continuous training, coaching, and feedback to improve team engagement and performance.
11. Ensure operational efficiency and compliance with internal control procedures.

1. Minimum of 3 years of retail or luxury retail store management experience or relevant customer-related experience.
2. Proven track record in sales generation and achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office and client tracking systems.
5. Authorization to work in the United States.

1. Strong leadership and coaching abilities.
2. Excellent interpersonal and communication skills.
3. Strategic thinking with hands-on execution capabilities.
4. Client relationship management.
5. Operational efficiency and compliance expertise.

Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.

A college/university degree is desired.

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Tiffany & Co. prides itself on a culture that values creativity, innovation, and excellence. The company encourages an entrepreneurial spirit and emphasizes that 'People Make the Difference,' fostering an inclusive and dynamic workplace where diversity is celebrated.