Tiffany & Co. Team Manager

Mississauga • Canada

Thursday, May 15, 2025

Tiffany & Co., a renowned name in luxury jewelry, is part of the prestigious LVMH Group, a global leader in luxury goods. As an employer, Tiffany & Co. is committed to excellence, innovation, and a dedication to creating an inclusive and diverse workplace. The company values its employees and offers opportunities for growth and development within the luxury retail sector.

1. Lead and develop sales, operations, and security teams to meet and exceed sales targets.
2. Oversee store operations in the absence of the Director.
3. Mentor team members and act as a Guest Experience Manager to ensure exceptional client service.
4. Manage and motivate the team to achieve or exceed store sales targets.
5. Drive client development activities to cultivate new and existing client relationships.
6. Provide management presence on the sales floor, coaching the team to deliver the Tiffany client experience.
7. Optimize hospitality and store amenities to create unique client experiences.
8. Attract, hire, and retain top talent to foster a high-performance climate.
9. Ensure operational efficiency and compliance with internal control procedures.

1. Minimum of 3 years of retail or luxury retail store management experience.
2. Proven track record in sales generation and achieving sales results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office and client tracking systems.

1. Leadership and team management
2. Sales and client relationship management
3. Operational efficiency and compliance
4. Talent acquisition and development
5. Proficiency in Microsoft Office and POS systems

Minimum of 5 years in retail or luxury retail store management or relevant customer-related experience.

A college/university degree is preferred. A graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional growth and development, and a commitment to fostering a diverse and inclusive workplace.

Tiffany & Co. prides itself on a workplace culture that values diversity, inclusivity, and the unique contributions of each employee. The company is dedicated to creating an environment where individual differences are recognized, appreciated, and respected.