Tiffany & Co.

Team Manager

Tiffany & Co. is a renowned luxury brand known for its exquisite designs, romantic ideals, and iconic Blue Box. With a legacy spanning over 187 years, Tiffany & Co. is synonymous with excellence in craftsmanship and timeless design. The company is committed to corporate sustainability and creating a unique workplace culture that values passion, kindness, and professional commitment.

1. Act as a manager on duty in the absence of the Store/Sales Manager.
2. Lead, develop, and support sales and operations team members to meet or exceed sales plans and profitability targets.
3. Build strong relationships with internal and external clients.
4. Achieve and exceed sales plans by partnering with the Sales Manager to create and execute sales strategies.
5. Champion team execution of consistent and superior sales and service delivery.
6. Develop new customer base and grow existing business through clienteling programs.
7. Manage and cultivate customer relationships to enhance loyalty.
8. Support company, regional, and local events and product launches.
9. Encourage and develop Sales Professionals through coaching and performance management.

1. Minimum of 2 years of management experience in retail or luxury retail.
2. Experience in sales generation and managing sales results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Proficiency with Microsoft Office software including Word, Excel, Outlook, and Point of Sales (POS) system.
5. Ability to inspire trust, integrity, fairness, and professionalism.
6. Strong verbal and written communication skills.
7. Proven ability to work in a fast-paced, changing environment.
8. Authorization to work in the United Kingdom.

1. Leadership and team management
2. Sales strategy and execution
3. Client relationship building
4. Performance management
5. Communication and interpersonal skills

Minimum 5 years of experience in a relevant field.

A college/university degree is preferred. Graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.

Tiffany & Co. fosters a workplace culture that emphasizes high standards, continuous learning, and a deep respect for the brand. The company is dedicated to delivering the Tiffany Experience, which involves creating connections, providing personalized experiences, and honoring the Tiffany legacy.