Tiffany & Co. Team Manager

London • UK

Monday, January 6, 2025

Tiffany & Co. is a renowned symbol of beauty, romance, and luxury, celebrated for its iconic Blue Box and exquisite craftsmanship. As part of the LVMH group, Tiffany & Co. offers a rich heritage of artistry and innovation, providing employees with a unique platform to contribute to a legacy of excellence. The company is committed to sustainability and upholding the highest standards of customer service, fostering a workplace environment that values passion, kindness, and professional dedication.

1. Lead and manage the sales and operations team to meet or exceed sales targets and profitability goals.
2. Act as a manager on duty in the absence of the Store/Sales Manager.
3. Develop and implement sales strategies in partnership with the Sales Manager.
4. Ensure delivery of the Tiffany Experience through superior customer service and clienteling.
5. Oversee staff development, scheduling, and operational effectiveness.
6. Utilize sales reporting tools to drive sales and communicate corporate strategies.
7. Support company events and product launches with strategic client engagement.
8. Provide real-time feedback and coaching to sales professionals to enhance performance.

1. Minimum of 2 years of management experience in retail or luxury retail.
2. Experience in sales generation and achieving sales results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency in Microsoft Office and Point of Sales (POS) systems.
5. Strong verbal and written communication skills.
6. Authorization to work in the United Kingdom.

1. Leadership and team management
2. Sales strategy development
3. Customer service excellence
4. Effective communication
5. Flexibility and adaptability
6. Proficiency in Microsoft Office and POS systems

Minimum 5 years of relevant experience in retail or luxury retail management.

A college/university degree is preferred. Graduate gemologist degree or previous GIA coursework is advantageous.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Tiffany & Co. fosters a culture of excellence, where employees are encouraged to embody the brand's values of integrity, trust, and professionalism. The workplace is dynamic and supportive, promoting continuous learning and a commitment to delivering unparalleled customer experiences.