Tiffany & Co.

Team Manager

Tiffany & Co. is a renowned luxury jewelry brand known for its exquisite craftsmanship and iconic designs. With a commitment to exceptional quality and service, Tiffany & Co. offers a unique and memorable shopping experience for its clients.

1. Coach, guide, and support the sales and operations of a Tiffany store to meet or exceed commercial and profitability targets.
2. Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Deepen relationships with clients to achieve or exceed sales targets and relevant KPIs.
4. Manage and motivate the team to consistently achieve store commercial targets.
5. Drive client development activities to cultivate new and existing clients.
6. Provide management presence on the sales floor, coaching the team and ensuring client experience expectations are met.
7. Attract, hire, and retain top talent to cultivate a high-performance climate.
8. Ensure exceptional operational support to drive sales and service.
9. Manage efficient back-of-house operations and ensure compliance with internal control procedures.

1. Minimum of 3 years of retail or luxury retail store management experience or relevant customer-related experience.
2. Proven track record in sales generation and managing commercial results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Proven ability to develop new opportunities and maintain client relationships.
5. Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, PowerPoint, Client tracking systems, and POS system.
6. Authorization to work in the United States.

1. Strong leadership and coaching abilities
2. Client-centric approach
3. Excellent communication and interpersonal skills
4. Ability to motivate and inspire a team
5. Operational efficiency and effectiveness

Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.

A college/university degree is desired.

The hiring range for this position is $85,000 - $120,000, dependent upon relevant skills and experience.

Tiffany & Co. fosters a culture of service excellence, creativity, and innovation. The company values diversity and encourages an entrepreneurial spirit among its employees.