Tiffany & Co. Team Manager

Dusseldorf • Germany

Monday, February 10, 2025

Tiffany & Co., a distinguished name in luxury renowned for its exquisite craftsmanship and iconic Blue Box, is part of the prestigious LVMH Group. With a legacy spanning over 180 years, Tiffany & Co. is synonymous with beauty, romance, and excellence. As an employer, Tiffany & Co. fosters a culture of passion, kindness, and professional commitment, encouraging employees to uphold high standards and continuously educate themselves about the evolving luxury market. The brand is dedicated to recognizing and rewarding excellence in service, creating a unique workplace environment aligned with its values of exquisite craftsmanship and corporate sustainability.

1. Execute exceptional retail performance to ensure sales and service, reinforcing sales strategy and business needs.
2. Ensure operational excellence by understanding compliance and supporting back-of-house operations.
3. Foster team spirit through collaboration, integrity, and professionalism, conducting daily coaching sessions and briefs.
4. Elevate in-store client experience by ensuring luxury presentation and addressing customer issues.
5. Develop client relationships to drive loyalty and business growth through personalized interactions and event participation.

1. Previous experience in retail or luxury retail, or relevant customer-related experience.
2. Experience in people management and sales generation.
3. Flexibility to work in various roles and non-traditional hours.
4. Excellent communication and interpersonal skills.
5. Proficiency in Microsoft Office and POS systems.
6. Dynamic team player with motivational skills.
7. Authorization to work in Germany.
8. Gemological certification preferred.
9. Business proficiency in German and English.

1. Leadership and team management
2. Sales strategy execution
3. Operational management
4. Client relationship development
5. Communication and interpersonal skills

Minimum of 3 years in retail or luxury retail management or a related customer service field.

Tiffany & Co. offers excellent rewards, benefits, and opportunities for training and development.

Tiffany & Co. promotes a culture of innovation, collaboration, and positivity, with a strong emphasis on luxury, sales, and customer service. Employees are encouraged to engage with the brand's rich heritage and contribute to its legacy of excellence.