Tiffany & Co. Team Manager

Dubai • UAE

Wednesday, May 14, 2025

Tiffany & Co., a distinguished member of the LVMH group, is renowned for its legacy of innovation and style since 1837. As part of the world's leading luxury goods conglomerate, Tiffany & Co. offers a unique opportunity to work within a prestigious environment that values creativity, excellence, and the entrepreneurial spirit.

1. Support the Store Manager in leading and developing the sales, operations, and security teams to meet or exceed commercial targets.
2. Assume oversight for the store in the absence of the Store Manager.
3. Coach, guide, and support the sales and operations of the store to enhance the client experience.
4. Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
5. Manage and motivate the team to consistently achieve or exceed store commercial targets.
6. Cultivate new and existing client relationships to achieve sales targets and relevant KPIs.
7. Lead and model client feedback-based coaching to elevate the Tiffany Experience.
8. Optimize hospitality and store amenities to create unique client experiences.
9. Continuously train, coach, and provide feedback to improve team engagement and performance.
10. Ensure exceptional operational support to drive sales and service.
11. Manage efficient back-of-house operations and ensure compliance with operational procedures.

1. Minimum of 5 years of sales management experience within retail or luxury retail.
2. Proven track record in sales generation and managing commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office software and Point of Sales (POS) systems.
5. Strong oral and written communication skills.
6. Ability to develop new opportunities and maintain client relationships.
7. Flexibility to work in various roles based on business needs.

1. Leadership and team management
2. Client relationship building
3. Sales and target management
4. Operational excellence
5. Communication and interpersonal skills
6. Problem-solving and decision-making
7. Adaptability and flexibility

A minimum of 5 years in sales management within retail or luxury retail is required.

A university degree is preferred.

The role offers an opportunity to work in a prestigious luxury environment with a focus on personal and professional growth.

Tiffany & Co. fosters a culture of innovation, creativity, and excellence, encouraging an entrepreneurial spirit and valuing diversity and inclusivity. The company is committed to delivering exceptional client experiences and maintaining its esteemed brand heritage.