Tiffany & Co. Team Manager

Tiffany & Co., a distinguished name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs that have defined style and celebrated love stories worldwide. As part of the LVMH Group, Tiffany & Co. upholds the highest standards of quality across its nearly 300 global stores, offering unparalleled career opportunities within the luxury sector.

1. Ensure the store exceeds sales and profitability targets while delivering exceptional customer service.
2. Lead, develop, and support staff to achieve individual sales plans with a focus on client development.
3. Build and nurture relationships with internal and external clients through meaningful commercial outreach.
4. Support the Store Director in organizing and hosting client events.
5. Create exceptional client experiences, consistently going above and beyond.
6. Become an expert on product and sales training modules.
7. Assist in supervising, developing, and training designated staff and supervisors.
8. Assist with recruitment and onboarding of new employees.
9. Perform key-holder responsibilities, including opening and closing the store.

1. Minimum three years of supervisory or management experience.
2. Sound sales experience in retail or related customer service fields such as hospitality or events.
3. Proven experience in sales generation and managing sales results.
4. Experience working towards targets and KPIs.
5. Event organization experience is advantageous.
6. Ability to inspire trust, integrity, fairness, and professionalism with clients and staff.

1. Leadership and team development
2. Client relationship management
3. Sales and profitability management
4. Event organization
5. Product and sales training expertise
6. Flexibility in various roles and working hours

Minimum three years of supervisory or management experience in retail or a related customer service field.

Generous salary and bonus incentives, employee discounts, and milestone gifts. A high-performing, dynamic team environment with a focus on wellbeing, innovation, and growth. Endless career opportunities within LVMH, along with continuous training and up-skilling opportunities.

Tiffany & Co. fosters a culture centered on wellbeing, innovation, and growth, supported by a high-performing, caring, and dynamic team. As part of the LVMH Group, employees benefit from extensive career development opportunities and mentorship from experienced management.