Tiffany & Co. Team Manager

Cancún • Mexico

Friday, May 16, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH group, Tiffany & Co. offers unparalleled opportunities for career growth and development within a global network of prestigious brands. The company is committed to fostering an environment where creativity and innovation thrive, empowering employees to honor its rich heritage while shaping the future of luxury retail.

1. Lead and support the sales, operations, and security teams to achieve or exceed commercial targets.
2. Oversee store operations in the absence of the Director, ensuring a seamless client experience.
3. Cultivate client relationships to enhance sales and drive client development activities.
4. Ensure exceptional client service through the Tiffany Experience Index and client feedback.
5. Attract, hire, and retain top talent, fostering a high-performance culture.
6. Champion operational excellence and continuous improvement in store processes.

1. Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.
2. Proven track record in sales generation and achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Authorization to work in the country where the position is based.

1. Strong leadership and team management skills.
2. Excellent client relationship management abilities.
3. Proficiency in Microsoft Office and POS systems.
4. Ability to work flexibly across various roles as needed.

Minimum of 5 years of experience in retail or luxury retail management, with a focus on sales and client relations.

A college or university degree is desired. A graduate gemologist degree or previous GIA coursework is preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Tiffany & Co. prides itself on a culture of excellence, inclusivity, and innovation. Employees are encouraged to embrace an entrepreneurial spirit and contribute to a dynamic and collaborative work environment. The brand values diversity and fosters an atmosphere where creativity and professional growth are paramount.