Tiffany & Co. Team Manager

Berlin • Germany

Monday, October 20, 2025

Tiffany & Co., a distinguished name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury jewelry sector. With a legacy spanning over 180 years, Tiffany has established itself through exquisite designs and romantic ideals. As part of the LVMH Group, Tiffany & Co. benefits from the resources and prestige of one of the world's leading luxury conglomerates. The brand is committed to maintaining high standards of craftsmanship and corporate sustainability, offering a unique workplace for those passionate about luxury and customer service.

1. Execute exceptional retail performance to ensure sales and service, including executing and reinforcing sales strategies and retail standards.
2. Lead operational excellence by ensuring quality and quantity of stock, understanding compliance, and supporting back-of-house operations.
3. Foster team spirit by demonstrating collaboration, trust, and professionalism, conducting daily coaching sessions and briefs, and advocating Tiffany cultural values.
4. Elevate in-store client experience by ensuring the highest levels of luxury presentation and hospitality, and addressing customer issues.
5. Develop client relationships to drive lifetime loyalty and spend through personalized interactions and participation in events.

1. Previous experience in retail or luxury retail, or relevant customer-related experience such as luxury hospitality.
2. Experience in people management and sales generation.
3. Flexibility to work in various roles and non-traditional business hours.
4. Excellent communication and interpersonal skills.
5. Proven ability to work in a fast-paced, changing environment.
6. Proficiency in Microsoft Office and client tracking systems.
7. Dynamic team player with motivational skills.
8. Authorization to work in Germany.
9. Gemological certification preferred.
10. Business proficiency in German and English.

1. Sales strategy execution
2. Operational management
3. Team leadership
4. Client relationship management
5. Communication and interpersonal skills
6. Adaptability
7. Technical proficiency in Microsoft Office and POS systems

Minimum of 3 years in retail or luxury retail, or relevant customer-related experience.

Tiffany & Co. offers excellent rewards, benefits, and training and development opportunities for its employees.

Tiffany & Co. fosters a workplace culture that values passion, kindness, and professional commitment. Employees are encouraged to uphold high standards and continuously educate themselves about new collections and the evolving luxury market. The brand is dedicated to recognizing and rewarding excellence in service, creating a unique and inspiring work environment.