Tiffany & Co. Store Manager

Mexico City • Mexico

Monday, March 10, 2025

Tiffany & Co., a renowned name in luxury jewelry, is part of the prestigious LVMH Group, known for its exquisite craftsmanship, timeless design, and unwavering commitment to corporate sustainability. As an employer, Tiffany & Co. is dedicated to recognizing and rewarding excellence, ensuring that every employee contributes to delivering the iconic Tiffany Experience to its clientele.

1. Lead and develop sales and operations of a Tiffany store to meet or exceed business and profitability objectives.
2. Foster a climate of service excellence and guide the team to deliver extraordinary customer experiences.
3. Strengthen customer relationships to achieve business goals and encourage long-term loyalty and spending.
4. Identify business opportunities and implement actions to consistently meet or exceed monthly, quarterly, and annual store objectives.
5. Manage and motivate the team to drive business through key product pillars.
6. Elevate the in-store experience by consistently delivering memorable moments.
7. Ensure continuous management presence on the sales floor, coaching the team on the Tiffany Promise sales ceremony.
8. Optimize store hospitality and amenities to create unique experiences.
9. Build a successful team by selecting and hiring talent to ensure a winning sales and service organization.
10. Develop and execute a Talent Action Plan for the store, prioritizing diversity and fostering inclusive environments.

1. Minimum of 7 to 10 years of sales management experience in luxury retail or related customer-centric fields.
2. Proven track record in generating sales and managing sales target achievements.
3. Advanced English proficiency.

1. Demonstrated ability to develop new opportunities and maintain customer relationships.
2. Proficiency in Microsoft Office, including Word, Excel, Outlook, Visio, and PowerPoint.
3. Competence in customer tracking systems and point of sale (POS) systems.
4. Flexibility to perform various roles as per business needs.

Minimum of 7 to 10 years in luxury retail sales management or a related customer-focused industry.

University degree preferred. Gemology degree is desirable.

The position offers opportunities for professional growth and development within a globally recognized luxury brand.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence, valuing the unique contributions of each team member. The company is committed to sustainability and creating an inclusive environment that encourages growth and development.