Tiffany & Co. Store Manager — Department Store (Seoul)

Tiffany & Co. is an iconic American jewellery house renowned for its diamonds, exceptional craftsmanship and signature design heritage. Now part of the LVMH group, the brand operates globally across high jewellery, diamond and fashion jewellery categories and is known for an elevated client service culture and strong retail presence in flagship and department store locations.

1. Develop and deliver individual and store-level sales strategies to meet and exceed company targets and KPIs in Seoul department store concessions.
2. Lead client development through proactive clienteling and relationship management to grow high-value accounts and repeat business.
3. Uphold and enhance the Tiffany brand positioning as a luxury jeweller through exceptional presentation, merchandising and customer experience.
4. Manage daily store operations including inventory control, regular stock audits per regulatory and company procedures, product stewardship and POS sales updates.
5. Drive team performance through coaching, scheduling, recruitment support and performance reviews to ensure high standards of service and sales execution.
6. Ensure compliance with company loss-prevention, merchandising and operational policies and support visual merchandising standards within the department store environment.

1. Minimum seven (7) years of sales experience in luxury jewellery, with demonstrable results in a department-store or boutique environment.
2. Proven ability to understand and achieve both individual and store-level sales objectives and KPIs.
3. Exceptional communication and interpersonal skills with a client-focused disposition and refined presentation.
4. Flexibility to work variable schedules required by department store trading hours, including weekends and peak retail periods.
5. Candidates who are veterans or persons with disabilities will be given preference in accordance with applicable local law.
6. Degree in a jewellery-related discipline or relevant gemology certification preferred.

1. Clienteling and key account development
2. Sales forecasting and KPI-driven planning
3. Inventory control and stock audit processes
4. Visual merchandising for luxury jewellery
5. POS and sales reporting systems proficiency
6. Team leadership, coaching and staff scheduling
7. Luxury service standards and dispute resolution
8. Merchandise and product knowledge (diamonds, coloured stones, high jewellery)

Minimum seven years of progressive luxury jewellery sales experience, preferably including managerial or supervisory responsibility within department store concessions or standalone boutiques.

Relevant post-secondary education in jewellery, gemology or a related discipline preferred; professional gemological certifications advantageous.

Tiffany & Co. combines a heritage of craftsmanship with contemporary luxury retail standards. As part of the LVMH group, the workplace emphasizes meticulous client service, high-quality product expertise and a performance-driven yet collaborative retail environment where personal development and brand stewardship are prized.