Tiffany & Co. Store Manager

Auckland • New Zealand

Friday, August 29, 2025

Tiffany & Co., a distinguished name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs that have become synonymous with elegance and romance. As part of the prestigious LVMH group, Tiffany & Co. upholds the highest standards of quality and excellence across its nearly 300 global locations, offering unparalleled opportunities for career growth within the luxury sector.

1. Drive the strategic vision of the store, providing leadership to both store management and sales teams.
2. Analyze business performance to develop and implement action plans for improvement, focusing on client engagement, team performance, visual merchandising, product assortment, and in-store operations.
3. Facilitate cohesive team direction through morning briefings and goal setting.
4. Cultivate a culture of feedback and coaching to enhance team performance and client satisfaction.
5. Ensure a consistently luxurious client experience, addressing feedback proactively.
6. Develop and execute a client development plan to engage and expand relationships with high-value and VIP clients.

1. Minimum five years of experience leading teams of at least 15 individuals in a retail or client-focused environment.
2. Proven track record in sales generation and achieving sales targets.
3. Experience in managing key performance indicators (KPIs).
4. Experience in engaging with high-net-worth individuals in a sales environment.

1. Ability to inspire trust, integrity, and professionalism.
2. Proven adaptability in a fast-paced, dynamic environment.
3. Flexibility to fulfill various roles as business needs dictate.
4. Willingness to work non-traditional hours, including nights, weekends, and holidays.
5. Technical knowledge of precious metals and gemstones is advantageous.

Minimum five years of experience leading teams in a retail or client-focused environment.

Generous salary and bonus structure, employee discounts, milestone gifts, and a culture emphasizing wellbeing, innovation, and growth. Opportunities for career advancement within LVMH, extensive training, and mentoring from experienced management.

Tiffany & Co. fosters a high-performing, caring, and dynamic work environment, with a strong emphasis on innovation, growth, and employee wellbeing. As part of the LVMH group, the company offers endless opportunities for career advancement and personal development.