Tiffany & Co. Store Director

Vancouver • Canada

Thursday, January 9, 2025

Tiffany & Co., a distinguished member of the LVMH group, is synonymous with exquisite craftsmanship, timeless design, and a steadfast commitment to corporate sustainability. As a leader in the luxury jewelry sector, Tiffany & Co. is dedicated to delivering unparalleled client experiences and fostering an environment that recognizes and rewards excellence. The brand is committed to diversity and inclusion, ensuring a workplace where individual differences are celebrated.

1. Lead and develop the sales and operations of the Tiffany store to achieve sales and profitability targets.
2. Foster a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Cultivate an entrepreneurial spirit and embody LVMH values, driving creativity and innovation.
4. Build influential relationships within the store, mall, and local community.
5. Deepen client relationships to achieve commercial targets and drive lifetime loyalty.
6. Identify business opportunities and implement strategies to exceed sales targets.
7. Manage and inspire the team to drive business through key product pillars.
8. Elevate the in-store experience by delivering memorable moments and optimizing hospitality.
9. Lead and coach the team based on NPS scores to enhance the Tiffany Experience.
10. Recruit, develop, and retain a diverse and high-performing team.
11. Provide continuous coaching and feedback to improve team engagement and performance.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office and client tracking systems.
5. Authorization to work in Canada.

1. Strong leadership and team development skills.
2. Excellent client relationship management.
3. Ability to identify and capitalize on business opportunities.
4. Proficiency in Microsoft Office and POS systems.
5. Strong communication and interpersonal skills.

Minimum of 7-10 years in sales management within retail or luxury retail environments.

A college or university degree is preferred.

The hiring range for this position is $110,000 - $155,000, with eligibility for bonuses and sales incentives.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional development and career advancement.

Tiffany & Co. fosters a workplace culture that values diversity, inclusivity, and individual differences. The company is committed to creating an environment where employees can thrive and contribute to the brand's legacy of excellence.