Tiffany & Co. Store Director

Montreal • Canada

Wednesday, January 8, 2025

Tiffany & Co., a member of the esteemed LVMH group, is synonymous with exquisite craftsmanship and timeless design. As a leader in the luxury jewelry sector, Tiffany & Co. is committed to sustainability and excellence, offering a workplace that values and rewards exceptional service and innovation.

1. Lead and develop the sales and operations of the Tiffany store to meet or exceed sales and profitability targets.
2. Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Cultivate an entrepreneurial spirit and drive creativity and innovation within the team.
4. Establish strong relationships within the store, the mall, and the city to enhance brand presence.
5. Deepen client relationships to achieve commercial targets and drive loyalty.
6. Identify business opportunities and implement strategies to achieve sales targets.
7. Manage and inspire the team to drive business through key product pillars.
8. Elevate the in-store experience by delivering memorable moments.
9. Optimize hospitality and store amenities to create unique client experiences.
10. Recruit and develop a high-performing team, fostering an inclusive environment.
11. Assess team capabilities and build development plans to support career growth.

1. Fluency in French and English.
2. Minimum of 7-10 years of sales management experience in retail or luxury retail.
3. Proven track record in sales generation and achieving sales goals.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proven ability to develop new opportunities and maintain client relationships.
6. Proficiency with Microsoft Office and client tracking systems.
7. Authorization to work in Canada.

1. Leadership and team management.
2. Client relationship management.
3. Sales strategy and execution.
4. Bilingual communication skills.
5. Flexibility and adaptability.
6. Proficiency in Microsoft Office and POS systems.

A minimum of 7-10 years in sales management within retail or luxury retail environments.

A college or university degree is desired.

Tiffany & Co. offers a supportive work environment with opportunities for professional growth and development. The company is committed to diversity and inclusion, providing accommodations for applicants with disabilities throughout the hiring process.

Tiffany & Co. fosters a workplace culture that values individual differences and encourages innovation and excellence. The company prioritizes diversity and inclusivity, creating an environment where employees can thrive and contribute to the brand's legacy of luxury and craftsmanship.