Tiffany & Co.

Store Director

Tiffany & Co. is renowned for its exquisite craftsmanship, timeless design, and commitment to corporate sustainability. The company is dedicated to delivering the Tiffany Experience to each client and recognizes and rewards excellence in service.

1. Lead, develop, and support the sales and operations of a Tiffany store to meet or exceed sales and profitability targets.
2. Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Cultivate an entrepreneurial spirit and deliver excellence in all activities.
4. Build spheres of influence within the store, mall, and city.
5. Deepen client relationships to achieve commercial targets and drive lifetime loyalty.
6. Identify business opportunities and implement actions to achieve or exceed sales targets.
7. Manage and motivate the team to drive business through key product pillars.
8. Elevate the in-store experience by delivering memorable moments.
9. Ensure continuous Guest Experience management presence on the sales floor.
10. Optimize hospitality and store amenities to create unique experiences.
11. Hire and develop talent to ensure a winning team and create a best-in-class service organization.
12. Foster inclusive environments and assist career growth.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client-related experience.
2. Proven track record in sales generation and managing sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office, Client tracking systems, and POS systems.
5. Authorization to work in the country where the position is based.

1. Leadership and team management
2. Client relationship management
3. Sales and business development
4. Communication and interpersonal skills
5. Problem-solving and decision-making

Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client-related experience.

A college/university degree is desired.

Accommodations are available for applicants with disabilities throughout the hiring process.

Tiffany & Co. fosters a workplace where individual differences are recognized, appreciated, and respected. The company encourages applications from people with disabilities and is committed to creating an inclusive environment.