Tiffany & Co. Store Director

Boston • USA

Monday, February 2, 2026

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exquisite craftsmanship and timeless designs. As part of the prestigious LVMH Group, Tiffany & Co. is committed to excellence and sustainability, offering a dynamic work environment that values innovation and creativity. Employees are encouraged to deliver exceptional client experiences, embodying the brand's legacy of luxury and elegance.

1. Lead and develop the sales and operations of the Tiffany store to achieve sales and profitability targets.
2. Foster a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Cultivate an entrepreneurial spirit and embody LVMH values, focusing on creativity and innovation.
4. Build and maintain influential relationships within the store, mall, and city.
5. Enhance client relationships to achieve commercial targets and drive loyalty.
6. Identify business opportunities and implement actions to meet or exceed sales targets.
7. Manage client relationships personally and inspire the team to drive business through key product pillars.
8. Elevate in-store experiences by delivering memorable moments and optimizing hospitality.
9. Ensure continuous guest experience management on the sales floor.
10. Recruit and develop a diverse and inclusive team, fostering growth and career development.
11. Provide feedback and utilize performance management processes to improve team engagement.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proficiency with Microsoft Office and client tracking systems.
5. Authorization to work in the United States.

1. Leadership and team development
2. Client relationship management
3. Sales and profitability analysis
4. Service excellence and hospitality
5. Strategic thinking and business development

Minimum of 7-10 years in sales management within retail or luxury retail sectors, with a proven track record in achieving sales goals and managing client relationships.

A college/university degree is desired.

The hiring range for this position is $123,250 - $165,000, dependent upon relevant skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, creativity, and innovation. As part of the LVMH Group, the company values diversity and inclusivity, encouraging employees to cultivate an entrepreneurial spirit and deliver exceptional client experiences. The workplace is dynamic, with a commitment to sustainability and corporate responsibility.