Tiffany & Co. Senior Client Advisor

Sydney • Australia

Monday, March 31, 2025

Tiffany & Co., a distinguished name in luxury jewelry, has been synonymous with elegance, innovative design, and fine craftsmanship since 1837. As part of the LVMH group, Tiffany & Co. offers unparalleled opportunities for career growth within the world's largest luxury conglomerate. The brand is renowned for its commitment to quality and its dedication to creating a workplace that fosters professional excellence and personal growth.

1. Cultivate strong customer relationships to achieve individual Annual Net Sales plans, adhering to the highest standards of customer service.
2. Assist customers with merchandise selections using strategic and consultative selling skills.
3. Cultivate customers with personalized interactions to enhance client repeat rate.
4. Embody and inspire luxury standards in presentation and behavior.
5. Manage customer issues and complaints effectively.
6. Support the store team in achieving sales targets through mentoring and coaching.
7. Ensure health, safety, and welfare compliance in the workplace.

1. Minimum of five years of retail experience, preferably within the jewelry industry.
2. Previous experience in a luxury retail environment.
3. Senior sales experience is required.
4. Gemology Certificate/Diploma preferred.

1. Expert selling and strategic selling skills.
2. Strong problem-solving abilities.
3. Excellent verbal and written communication skills.
4. Proficiency in Word, Excel, and CRM systems.
5. Strong customer service ethics.
6. Flexible availability, including evenings, weekends, and public holidays.

A minimum of five years of retail experience, with a preference for experience in the jewelry industry and luxury retail environments.

Generous salary, employee merchandise benefits, and milestone gifts. Opportunities for career advancement within LVMH. Continuous training and up-skilling opportunities. Mentoring from experienced management. Global networking and cross-collaboration opportunities. Wellbeing and Charitable Giving/Volunteering Program. A vibrant and socially connected team environment.

Tiffany & Co. fosters a culture of collaboration, innovation, and growth, with a strong focus on employee wellbeing. The company values passion, kindness, and professional commitment, encouraging employees to uphold the brand's high standards and contribute to its legacy of excellence. The workplace is dynamic and supportive, offering endless opportunities for personal and professional development.