Tiffany & Co. Senior Client Advisor (Department Store)

Tiffany & Co. is an iconic American luxury jeweller celebrated for diamonds, high jewellery and enduring craftsmanship. Now part of the LVMH group, the maison operates a global retail network centred on exceptional design, meticulous quality and distinguished client service.

1. Develop and execute individual sales strategies to achieve and exceed personal and store revenue targets.
2. Deliver elevated client experiences through proactive clienteling, tailored product recommendations and relationship-building with new and existing customers.
3. Uphold and enhance Tiffany's brand value through expert product knowledge, refined presentation and attentive service befitting luxury jewellery.
4. Manage day-to-day store operations including merchandise presentation, inventory control and regular stock reconciliations in accordance with company policy.
5. Accurately record and update sales transactions in the store sales/POS system and support loss-prevention procedures.
6. Work a flexible schedule to meet business needs in a department-store environment, including weekends and peak trading periods.

1. Minimum three years' experience in luxury jewellery sales, preferably within department stores or high-end retail.
2. Proven ability to understand, commit to and achieve individual and store sales targets.
3. Excellent verbal communication and interpersonal skills with a client-first approach.
4. Availability for flexible shifts aligned with retail trading hours.
5. Candidates eligible under national veteran or disability preference programs will be prioritised in accordance with applicable law.
6. Educational background or coursework in jewellery, gemology or a related discipline, and possession of jewellery/gemology certifications are advantageous.

1. Clienteling and personalised relationship development
2. Sales planning and target-driven selling
3. Inventory management and stock reconciliation
4. Sales/POS system operation and accurate transaction recording
5. Product knowledge in diamonds, coloured stones and luxury jewellery
6. Visual merchandising and impeccable store presentation

Minimum 3 years' proven experience in luxury jewellery sales, with a demonstrable track record of meeting sales targets and developing high-value client relationships; experience in department-store retail strongly preferred.

High school diploma required; degree or coursework in jewellery, gemology or related field preferred. Jewellery- or gemology-related certifications are an advantage.

Tiffany & Co. blends a legacy of artisanal craftsmanship with contemporary luxury retailing; employees are expected to uphold exacting standards of quality and client service. The workplace emphasises product expertise, refined presentation and a client-centric, high-performance retail ethos.