Tiffany & Co. Seasonal Client Advisor

Parsippany • USA

Thursday, May 8, 2025

Tiffany & Co., a distinguished name in luxury jewelry, operates under the esteemed LVMH Group, renowned for its portfolio of prestigious brands. As an employer, Tiffany & Co. is committed to fostering a culture of excellence, innovation, and inclusivity, offering its employees the opportunity to be part of a legacy that defines elegance and sophistication.

1. Achieve and exceed sales targets.
2. Deliver an elevated, positive, and high-energy client experience aligned with Tiffany's core brand values across phone, email, and live messaging channels.
3. Consistently provide luxury experiences to resolve client matters effectively and empathetically.
4. Escalate issues with urgency to ensure prompt and client-centric resolution.
5. Initiate proactive, elevated, and relevant product recommendations for clients.
6. Demonstrate and share brand awareness, storytelling, and product knowledge to drive conversion and satisfaction.
7. Build personal connections with clients and collect relevant information to support long-term relationship building.
8. Ensure compliance with all policies and processes.
9. Communicate with passion and authenticity using elevated verbal and written language.

1. Sales experience
2. Client-first mindset
3. Excellent verbal and written communication skills
4. High energy and passion
5. Strong computer experience working on multiple software platforms
6. Ability to multitask across phone, email, and live message platforms
7. Flexibility to work a varied 5-day in-person schedule, including days, evenings, nights, weekends, and holidays
8. Authorization to work in the United States on-site

1. Exceptional communication skills
2. Proficiency in multitasking
3. Strong client relationship management
4. Advanced product knowledge
5. Problem-solving abilities

Minimum of 3 years of relevant experience, with preference for contact center and luxury retail experience.

Competitive pay with commission eligibility.

The position offers a dynamic work environment with opportunities to engage with a prestigious clientele and represent an iconic luxury brand.

Tiffany & Co. prides itself on a culture that values creativity, diversity, and collaboration. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and inclusive workplace that celebrates the brand's rich heritage and commitment to excellence.