Tiffany & Co. Retail Excellence Coordinator

New York • USA

Saturday, May 17, 2025

Tiffany & Co., a distinguished name in the luxury sector, is renowned for its exquisite craftsmanship and timeless design. As part of the LVMH group, Tiffany & Co. is committed to sustainability and excellence, offering a workplace that values and rewards dedication to service and innovation.

1. Manage and respond to emails; take accurate and timely phone messages.
2. Proactively manage and maintain individual calendars.
3. Book, prepare, and expense travel arrangements, including flights, hotels, and reservations.
4. Prepare and submit accurate expense reports using Expense Visor.
5. Handle departmental administrative tasks such as filing, photocopying, ordering supplies, distributing mail, and coordinating shipping with the mailroom.
6. Serve as the departmental representative for accounts payable; process and file invoices and bills.
7. Support special projects as assigned by Officers, Managers, and/or the department.
8. Attend all Retail Excellence meetings; take detailed notes, provide recaps, and compile strategic materials into PowerPoint presentations.
9. Assist in organizing conferences and meetings, including site selection, contract finalization, catering, AV coordination, and material preparation.
10. Create and compile detailed PowerPoint presentations.
11. Present product knowledge and selling technique training sessions to retail teams via in-person meetings, virtual sessions, and store visits.
12. Act as a liaison between corporate and store teams to facilitate engagement, communication, and feedback loops.
13. Share key Retail Excellence updates with relevant stakeholders and ensure cross-functional alignment.
14. Support the execution of retail projects focused on client loyalty, customer acquisition, and sales performance.
15. Coordinate and facilitate "test and learn" initiatives.
16. Partner with retail operations to maintain dashboards and track key performance metrics.
17. Lead the flow of products for store openings, pop-ups, deliveries, and pullbacks in collaboration with Merchandising and Supply Chain.
18. Coordinate with Store Planning and Maintenance for new store openings, renovations, and minor repairs.
19. Drive adoption of new tools and manage issue resolution in partnership with IT, including training and rollout of new systems.
20. Continuously evaluate and improve business practices; provide feedback on policies and procedures.
21. Support the onboarding of new hires to ensure smooth integration into brand culture and accelerate ramp-up time.

1. Five plus years of Executive Assistant experience
2. Excellent verbal and written communication skills
3. Ability to work independently with minimal supervision as well as part of a team
4. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
5. Excellent organizational skills and attention to detail
6. Team player
7. Ability to show initiative and flexibility
8. Ability to multi-task and prioritize workload

1. Proficiency in Microsoft Office Suite
2. Strong organizational and multitasking abilities
3. Effective communication and presentation skills
4. Ability to manage complex schedules and travel arrangements
5. Experience in project coordination and execution
6. Strong problem-solving skills

A minimum of 5 years of experience as an Executive Assistant, preferably within the luxury retail sector, is required.

The hiring range for this position is $30.00 to $34.50 per hour, depending on the candidate's skills and experience.

The position offers a competitive hourly rate and the opportunity to work with a prestigious luxury brand.

Tiffany & Co. fosters a culture of excellence and innovation, encouraging employees to deliver exceptional service and craftsmanship. The company values sustainability and corporate responsibility, creating an environment where dedication and creativity are recognized and rewarded.