Tiffany & Co.

Retail Ambassador

Tiffany & Co. is a renowned luxury brand known for its exquisite designs, iconic Blue Box, and commitment to excellence. With a rich heritage spanning over 180 years, Tiffany & Co. is synonymous with beauty, romance, and craftsmanship. The company values passion, kindness, and professional commitment among its employees, fostering a unique workplace culture dedicated to high standards and continuous learning.

1. Welcome all clients warmly and courteously to create an exemplary luxury experience.
2. Use storytelling to share knowledge of Tiffany's world and inspire clients.
3. Deliver a knowledgeable and curated experience for every client.
4. Attend to the needs of clients while greeting and directing them throughout the store.
5. Engage in bespoke conversations to discern client needs and partner them with the appropriate Client Advisor.
6. Support hospitality, tours, and selling events as needed.
7. Manage floor waiting lists and execute efficiencies to enhance the in-store experience.
8. Communicate potential service issues to management promptly.
9. Share client interactions and brand impressions with management.
10. Foster collaboration and work effectively in a team environment.
11. Support company initiatives and demonstrate agility in adapting to change.

1. Minimum of 2 years of retail, luxury retail, or relevant client-related experience.
2. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
3. Authorization to work in the United States.

1. Strong communication and interpersonal skills.
2. Ability to engage clients through storytelling.
3. Team collaboration and adaptability.

Beginner level experience in retail or luxury retail, or relevant client-related fields such as hospitality or museum/art gallery.

A college/university degree with a fine or performing arts focus is preferred. Gemological Institute of America (GIA) coursework is also preferred.

The hiring range for this position is $19.72-$26.68 per hour, depending on relevant skills and experience.

Tiffany & Co. fosters a workplace culture that values high standards, continuous learning, and a passion for the brand. The company is committed to creating a unique and inspiring environment for both employees and clients.