Tiffany & Co. Retail Activation Manager

Tiffany & Co. is an iconic luxury jewellery house renowned for its craftsmanship, diamonds and high-end retail experience. Now part of the LVMH group, the brand combines American heritage with global retail operations and a commitment to exceptional client service and product excellence.

1. Lead planning, communication and execution of in-store events and activation campaigns, ensuring alignment with sales and brand objectives.
2. Manage activation budgets, monitor spend and deliver ROI analysis for all store-level initiatives.
3. Act as principal liaison with shopping mall marketing teams for events, promotions, commercial terms negotiation and CRM collaborations.
4. Coordinate pre-event preparation with Marketing, Merchandising, CVM and CRM teams and track post-event sales performance.
5. Plan and oversee shopping mall pop‑ups, collaborating with event teams on logistics and on-site execution.
6. Provide on-site support and operational coordination for HJ events in partnership with Sales and the events team.

1. Minimum 8 years of progressive marketing experience with at least 3 years in the luxury sector.
2. Proven experience in retail marketing, CRM program management and retail activation.
3. Demonstrable budget ownership, commercial negotiation experience and ability to track sales performance/ROI.
4. Excellent presentation, stakeholder communication and cross‑functional collaboration skills.
5. Strong analytical aptitude and business acumen; Bachelor's degree required, MBA preferred.

1. Retail marketing
2. CRM strategy and management
3. Event planning and activation
4. Budgeting and ROI analysis
5. Commercial negotiation
6. Stakeholder management and cross-functional collaboration
7. Presentation and business communication
8. Project management

8+ years of marketing experience, including at least 3 years within the luxury retail industry and demonstrated responsibility for retail activations, CRM initiatives and budget/ROI management.

Bachelor's degree required; MBA or equivalent postgraduate qualification is a plus.

Tiffany & Co. fosters a client‑centric, craftsmanship-driven culture with high standards of presentation and service. The workplace emphasizes collaborative, cross‑disciplinary teamwork across Retail, Marketing and Merchandising within a fast-paced luxury retail environment.