Tiffany & Co. Operations Professional
Tiffany & Co., a distinguished name in the luxury jewelry industry, is renowned for its timeless elegance and commitment to exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. offers a prestigious work environment where employees are encouraged to uphold the brand's legacy of creating memorable experiences for customers through personalized service and exquisite product offerings.
- Lead back-of-house operations within the Tiffany store.
- Provide outstanding client service and collaborate with store leadership to support team initiatives and drive sales goals.
- Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
- Ensure compliance with internal control procedures and maintain inventory accuracy.
- Support operational efficiency objectives by enhancing productivity and providing feedback on process improvements.
- Mentor team members to elevate performance when acting as manager on duty.
- Cultivate client relationships to foster loyalty and increase spending.
- Execute operations and sales support functions to achieve or exceed sales targets.
- Collect and manage customer data to develop new and existing customer relationships.
- Enhance in-store experiences by delivering memorable client interactions and resolving concerns with sound judgment.
- 2-3 years of retail operations experience with a strong understanding of merchandising, client service, administration, and shipping.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work flexible retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Authorization to work in the United States.
- Leadership and management skills.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in data analysis and reporting.
- Customer service excellence.
Minimum of 3 years in retail operations with comprehensive knowledge of merchandising and client service.
A college or university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.
The pay range for this role is $19.13-$25.88 per hour.
Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on Tiffany products.
Tiffany & Co. fosters a culture of excellence, innovation, and integrity. Employees are part of a legacy that values creativity, collaboration, and the pursuit of perfection in every customer interaction.


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