Tiffany & Co. Operations Professional
Tiffany & Co., a subsidiary of LVMH, is renowned for its legacy of exquisite designs and romantic ideals, embodied in its iconic Blue Box. With a history spanning over 175 years, the brand is synonymous with beauty, craftsmanship, and excellence. As an employer, Tiffany & Co. fosters a culture of passion, kindness, and professional commitment, holding its employees to high standards while offering continuous education on new merchandise collections and the evolving luxury market.
- Provide exceptional client service and ensure order fulfillment and inventory management with the Tiffany Touch.
- Support store sales and profitability by collaborating with sales professionals, management, and corporate partners.
- Deepen client relationships to drive lifetime loyalty and spend, capturing data during interactions to cultivate new and existing clients.
- Handle internal and external communications effectively to optimize sales opportunities.
- Elevate the in-store experience by consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador.
- Execute daily operational tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry cleaning.
- Monitor and reconcile merchandise inventory, reporting discrepancies to management or corporate partners.
- Communicate effectively with sales professionals, management, and clients to respond to requests for assistance in product and service information.
- Support company operations efficiency objectives by maximizing productivity and providing feedback on process changes.
- Strong analytical skills
- Proficiency in Microsoft Word and Excel
- Ability to work retail store hours, including nights, weekends, and holidays
- Organized and detail-oriented
- Flexibility to perform different tasks based on business needs
- Authorization to work in the United States
- Exceptional communication and problem-solving skills
- Strong client service orientation
- Ability to work collaboratively in a team environment
- Attention to detail and organizational skills
- Adaptability to changing business needs
Minimum of 3 years of relevant experience required.
A college/university degree is preferred. Graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
Tiffany & Co. prides itself on a workplace culture that values respect, love for the brand, and a commitment to excellence. Employees are encouraged to continuously educate themselves and are recognized and rewarded for their dedication to delivering exceptional service.

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