Tiffany & Co. Operations Professional
Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating memorable experiences for its clientele. As part of the LVMH Group, Tiffany & Co. benefits from the rich heritage and innovative spirit of one of the world's leading luxury goods conglomerates. Employees at Tiffany & Co. are integral to maintaining the brand's legacy of excellence and personalized service.
- Lead and execute all back-of-house operations within the Tiffany store.
- Deliver exceptional client service and collaborate with store leadership to support team initiatives and achieve sales goals.
- Serve as a key holder and act as manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
- Ensure operational excellence by completing tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry maintenance in compliance with company policies.
- Maintain inventory accuracy and internal control compliance, effectively communicating with Sales Professionals, Management, and clients.
- Support operational efficiency objectives by enhancing productivity and providing feedback on process improvements.
- Foster client relationships to drive loyalty and sales, supporting the store in meeting or exceeding sales targets.
- Enhance the in-store experience by consistently delivering memorable client interactions and acting on client feedback.
- Resolve client and employee concerns with informed judgment and knowledge of company policies.
- 2-3 years of prior retail experience in operations, with knowledge of merchandising, client service, administration, and shipping.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Flexibility to adapt to various tasks based on business needs.
- Authorization to work in the United States.
- Operational management
- Client service excellence
- Inventory management
- Analytical thinking
- Proficiency in Microsoft Office
- Organizational skills
- Flexibility and adaptability
A minimum of 3 years in retail operations, with a comprehensive understanding of merchandising and client service.
A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.
The pay range for this role is $21.25-$28.75 per hour.
Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
Tiffany & Co. fosters a culture of excellence, innovation, and dedication to client service. The company values its employees as ambassadors of the brand, encouraging a collaborative and dynamic work environment that honors the Tiffany legacy.


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