Tiffany & Co. Operations Manager
Tiffany & Co., a distinguished member of the LVMH group, is renowned for its iconic craftsmanship and innovative design in the luxury jewelry sector. With a legacy dating back to 1837, the brand continues to inspire and influence global style. As an employer, Tiffany & Co. is committed to fostering a dynamic environment where creativity and excellence thrive, encouraging employees to honor the brand's storied past while shaping its future.
- Oversee store operations, including stock control, audit compliance, and training for operations staff and leaders.
- Develop consistent standards, identify improvements, and ensure adherence to policies.
- Lead price changes, re-classes, and conduct monthly audits.
- Support and manage direct and dotted-line reports through performance management, coaching, and career development.
- Foster cross-functional collaboration and build talent pipelines.
- Manage relationships with delivery companies and other third-party vendors, ensuring service standards are met and addressing any issues.
- Responsible for all aspects of product inventory, including physical inventory, price changes, and purchase order management.
- Oversee merchandise movement (inbound/outbound, international/local), customs, and hallmarking.
- Analyze merchandise flow and ensure stock accuracy.
- Coordinate new store openings, closures, refurbishments, and local events, ensuring timely and safe execution, stock management, security, and health & safety compliance.
- Partner with the Regional Director and Finance Director to plan and manage Retail Operations expenses for Kuwait/Qatar, providing reporting and analysis.
- Liaise with Regional IT teams for local retail and office support, including hardware procurement and system setups.
- Strong business acumen, management, and organizational skills.
- Acute attention to detail.
- Strong written and verbal communication skills in English (near fluent).
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Previous 'Line Management' experience.
- Business acumen
- Organizational skills
- Communication skills
- Microsoft Office proficiency
- Line management
Minimum 5 years of relevant experience in operations management.
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.
Tiffany & Co. prides itself on a culture of innovation and excellence, where employees are encouraged to express creativity and contribute to the brand's enduring legacy. The workplace is collaborative, fostering a spirit of teamwork and mutual respect.

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