Tiffany & Co. Operations Executive

Sydney • Australia

Tuesday, April 29, 2025

Tiffany & Co., a distinguished name in luxury since 1837, is celebrated for its exquisite craftsmanship and iconic designs that have become synonymous with style and romance. As part of the LVMH Group, Tiffany & Co. offers a unique opportunity to be part of a legacy of innovation and exceptional service, making it one of the most recognizable luxury brands worldwide.

1. Oversee inventory management, including stock control, cycle count accuracy, shrinkage, and maintaining appropriate assortment and model stock levels.
2. Supervise and coordinate customer service activities related to repairs, servicing orders, and post-sale offerings.
3. Manage client services, including handling customer inquiries, stock availability, and other post-sale services.
4. Oversee receiving and shipping functions, ensuring compliance with local regulations by liaising with transportation, freight forwarders, and customs agents.
5. Collaborate with store management to ensure back-of-house processes and systems meet service standards.
6. Manage, coach, develop, and train staff.

1. Tertiary Certificate or equivalent life/work experience.
2. Minimum three years of experience in retail stock management or inventory control, preferably within the jewelry industry.

1. Problem-solving ability.
2. Strong customer service ethics.
3. Excellent verbal and written communication skills.
4. Strong interpersonal skills.
5. Proven ability to multitask and meet deadlines.
6. Advanced proficiency in MS Word, Excel, and MIPS.
7. Flexible availability, including evenings, weekends, and public holidays.

Minimum of three years in retail stock management or inventory control, preferably within the jewelry industry.

Tertiary Certificate or equivalent life/work experience.

Competitive salary, opportunities for career development, Tiffany-designed training programs, and generous employee discounts.

Tiffany & Co. fosters a culture of elegance and excellence, where employees are encouraged to grow and develop within a supportive and dynamic environment. The brand values creativity and dedication, offering a workplace that honors the dreams and aspirations of its clientele with grace and understanding.