Tiffany & Co. Operations Coordinator

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating unforgettable experiences for its clientele. As part of the LVMH conglomerate, Tiffany & Co. upholds the highest standards of excellence and innovation, offering a prestigious work environment that celebrates craftsmanship and elegance.

1. Lead back-of-house operations within the Tiffany store.
2. Deliver exceptional client service and collaborate with store leadership to support team initiatives and sales goals.
3. Act as a key holder and manager on duty in the absence of a manager, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure operational excellence by completing tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry maintenance.
5. Maintain inventory accuracy and compliance with internal control procedures.
6. Support operational efficiency objectives and provide feedback on process improvements.
7. Cultivate client relationships to drive loyalty and sales.
8. Execute sales support functions to achieve or exceed store sales plans.
9. Collect and utilize customer data to enhance client relationships.
10. Enhance the in-store experience by delivering memorable client interactions and resolving concerns.

1. 2-3 years of retail experience in operations, with knowledge of merchandising, client service, and administration.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Authorization to work in the United States.

1. Analytical skills
2. Proficiency in Microsoft Office
3. Organizational skills
4. Client relationship management
5. Operational excellence

A minimum of 3 years in retail operations, with a focus on merchandising and client service.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, innovation, and dedication to the Tiffany legacy. Employees are encouraged to create meaningful connections with clients and contribute to the brand's storied heritage.