Tiffany & Co. Operations Coordinator

Westport • USA

Wednesday, April 9, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. offers an unparalleled work environment where employees are encouraged to honor the brand's legacy while delivering extraordinary customer experiences. The company is committed to fostering a culture of creativity, innovation, and excellence.

1. Lead back-of-house operations in a Tiffany store.
2. Provide exceptional client service and collaborate with store leadership on key initiatives to support team and drive sales.
3. Act as a key holder and manager on duty when necessary, coordinating order fulfillment, inventory management, and client service activities.
4. Ensure compliance with internal control procedures and maintain inventory accuracy.
5. Support operational efficiency objectives and provide feedback on process improvements.
6. Deepen client relationships to drive loyalty and sales.
7. Conduct operations and sales support functions to meet or exceed sales targets.
8. Collect customer data to cultivate new and existing client relationships.
9. Deliver memorable in-store experiences as a Tiffany brand ambassador.
10. Resolve client and employee concerns with sound judgment and knowledge of policies.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Authorization to work in the United States.

1. Operational excellence in retail environments.
2. Client relationship management.
3. Analytical and problem-solving skills.
4. Proficiency in Microsoft Office Suite.
5. Strong organizational skills.

Minimum of 3 years in retail operations with a focus on merchandising, client service, and administration.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is advantageous.

Tiffany & Co. offers a dynamic work environment with opportunities for professional growth and development.

Tiffany & Co. prides itself on a workplace culture that values creativity, innovation, and excellence. Employees are encouraged to honor the brand's legacy while delivering exceptional customer experiences.