Tiffany & Co.

Operations Coordinator

Tiffany & Co. is renowned for honoring special moments in customers' lives with unique gifts that commemorate milestones. The company is committed to providing personalized experiences and upholding the Tiffany legacy.

1. Perform all back of house operations in a Tiffany store.
2. Provide excellent client service and partner with store leadership on key initiatives.
3. Act as a manager on duty when a manager is unavailable, including coordinating order fulfillment, managing inventory, and coordinating client service activities.
4. Provide exceptional operational support to drive sales and service.
5. Complete daily tasks such as order fulfillment, shipping, receiving, replenishment, and cleaning jewelry.
6. Ensure compliance with internal control procedures and maintain inventory accuracy.
7. Support company operations efficiency objectives and provide feedback on process changes.
8. Deepen relationships with clients to drive loyalty and spend.
9. Carry out operations and sales support functions to achieve store sales plans.
10. Collect customer data to cultivate new and existing customers.
11. Elevate in-store experience by delivering memorable moments and acting as a Tiffany brand ambassador.

1. 2-3 years of prior retail experience in retail operations.
2. Comprehensive knowledge of merchandising, client service, administration, and shipping.
3. Authorization to work in the United States or in the country where the position is based.

1. Strong analytical skills.
2. Proficient in Microsoft Word and Excel.
3. Ability to work retail store hours, including nights, weekends, and holidays.
4. Organized and detail-oriented.
5. Flexibility to perform different tasks based on business needs.

Minimum 3 years of retail experience in retail operations.

A college/university degree is desired. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is also desired.

The hiring range for this position is between $24.91 - $33.70 per hour. The role is also eligible for sales commission.

The position is based in Vancouver, at the Oakridge Park location, reflecting Tiffany & Co.'s commitment to creating connections and providing personalized experiences.