Tiffany & Co. Operations Coordinator

Munich • Germany

Tuesday, March 18, 2025

Tiffany & Co., a name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury jewelry industry. With a legacy spanning over 180 years, Tiffany has consistently delivered exquisite designs and romantic ideals. As part of the LVMH group, Tiffany & Co. offers employees the opportunity to be part of a rich heritage of celebrated artists and historic milestones. The company fosters a workplace environment where passion, kindness, and professional commitment are paramount, continually educating its team on new merchandise collections and the evolving luxury market.

1. Oversee store merchandise, including receiving and transferring inventory to other locations.
2. Ensure inventory accuracy and availability to optimize client service, including managing Carnet merchandise and Travel Collections.
3. Monitor daily high-value counts and maintain returns reports.
4. Lead and coordinate cycle counts and physical inventory preparation, overseeing the annual physical inventory.
5. Coordinate price changes, merges, re-classes, and ticket changes.
6. Process merchandise requests and follow up on special and back orders.
7. Provide superior client service for all post-sales activities, including repair and engraving orders.
8. Perform minor onsite repairs and cleanings within the store's client service area.
9. Assist management in the visual presentation of merchandise through scheduled cleaning and inspection.
10. Support the sales floor as needed, delivering the Tiffany Experience and outstanding customer service.
11. Partner with the sales team by processing merchandise orders in line with procedures.
12. Assist with planning and coordinating store events.
13. Manage all store supplies, including sundries, packaging, and hospitality.
14. Track invoice approvals and verify daily inventory reports.
15. Liaise with facilities and IT, follow up on audit issues, and manage record retention.
16. Perform daily cashier functions, including accounts payable and cash-related tasks.
17. Act as Security and Health & Safety liaison for the store.
18. Assist in maintaining and implementing operational support systems.

1. Minimum 3 years of prior retail experience in retail operations.
2. Comprehensive knowledge of merchandising, client service, administration, and shipping.
3. Fluent in German and English.

1. Analytical skills.
2. Proficiency in Microsoft Word and Excel, with IT knowledge.
3. Organized and detail-oriented.
4. Ability to work well with clients, peers, and management.
5. Ability to understand and adhere to Tiffany & Co. standards.
6. Project management skills and ability to meet deadlines.
7. Flexibility to perform different tasks based on business needs.
8. Knowledge of local import/export regulations.

Minimum 3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.

Training and development opportunities within LVMH, the world's largest luxury group. Attractive employee discounts, a retirement plan, life insurance, and welcome & onboarding training.

Tiffany & Co. cultivates a unique workplace culture characterized by a deep respect and love for the brand. Employees are expected to deliver the Tiffany Experience, embodying the company's commitment to exquisite craftsmanship, timeless design, and corporate sustainability. The environment is one of high standards, continuous learning, and a dedication to excellence.